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Enterprise Knowledge AI Assistant

Ask your
organization anything.Get cited answers.

Noora Knows is the AI assistant for your organization. It connects to your internal knowledge bases, indexes everything, and answers employee questions with verifiable citations from the actual source documents.

RAG-grounded, on-premises capable, bilingual native

Noora Knows

Connected to 6 sources

Online

You, just now

You receive 22 working days of annual leave per year, with 2 additional days for your GCC office. Eligibility begins after your 90 day probation period.

Noora, just now

Sourced From 3 Documents

HR Leave Policy v4.2

Section 3.1: Employees accrue 22 working days of annual leave

SharePoint / HR / Policies

Employee Handbook 2025

Eligibility begins after the 90 day probation period

Confluence / People Ops

Regional Adjustments Memo

GCC offices receive 2 additional days for cultural holidays

SAP SuccessFactors

Ask about policies, projects, or people...
How It Works

From scattered docs to cited answers, in four steps.

A retrieval-augmented assistant that understands your knowledge, respects your permissions, and shows its work.

01

Connect Sources

Point Noora at SharePoint, Confluence, Google Drive, intranets, ticketing systems, SAP, and your file shares. Pre-built connectors handle the rest.

02

AI Indexes Knowledge

Documents, policies, tickets, and chat history are chunked, embedded, and indexed with semantic understanding. New content is picked up automatically.

03

Employees Ask

Anyone in the organization asks in natural language, in Arabic or English. Permissions are honored so people only see what they are allowed to.

04

Cited Answers

Noora returns a grounded answer with citations to the actual source documents, snippet quotes, and locations so every reply can be verified.

Capabilities

Built for enterprise knowledge, not chit-chat.

Every capability is engineered for organizations that care about accuracy, governance, and the privacy of their internal data.

Connect every system, ingest everything.

Pre-built connectors for SharePoint, Confluence, Google Drive, OneDrive, intranets, SAP, ticketing systems, file shares, and email. Auto-integration via OpenAPI for everything else.

SharePointConfluenceGoogle DriveOneDriveJiraServiceNowSAPEmailFile Shares

Private, on-premises, no data leaves.

Run Noora entirely on your infrastructure. Zero cloud dependency, role-based access control, and full audit trails on every query and citation.

On-Premises

Air-gap capable for classified environments

Permission-Aware

Honors your existing directory and ACLs

Native Arabic and English

Ask in Arabic, get Arabic answers from English source docs, and vice versa. Mixed-language indexing handles real enterprise content.

العربيةEnglishMixed

Every answer, sourced and verifiable.

Retrieval-augmented generation grounds replies in your actual documents. Citations link back to the original file, page, and quoted snippet so users can verify.

Sample Citation

HR Leave Policy v4.2

“Section 3.1: Employees accrue 22 working days of annual leave...”

SharePointPage 4 of 12
Inside the platform

See exactly what Noora Knows does.

From the chat interface to source management and analytics. Every screen here is the actual product, not a mockup.

Workspace Overview

One workspace for every employee.

The overview surfaces the questions people are asking, the documents that are answering them, and the systems Noora is connected to, all in a single tenant-aware workspace.

  • At-a-glance view of active sources, indexed documents, and recent queries
  • Personalized to the signed-in employee, with role-based visibility
  • Bilingual interface, switchable per user
  • Quick access to chats, sources, knowledge, and admin tools
Noora Knows workspace overview with active sources and recent activity
Conversational Chat

Ask in plain language, get cited replies.

The chat experience is the centerpiece. Employees ask questions in Arabic or English, and Noora returns grounded answers with inline citations to the source documents she pulled from.

  • Natural language Q&A in Arabic, English, or mixed
  • Inline citations link to source docs with quoted snippets
  • Conversation history saved per user, searchable on demand
  • Follow-up questions stay in context across the whole thread
Noora Knows chat interface showing a question, AI response, and source citations
Knowledge Base

A unified index of everything you know.

Every connected source feeds a single semantic index. Documents, policies, tickets, emails, and chat history are chunked, embedded, and searchable as a unified knowledge base.

  • Semantic search across every connected document and message
  • Permissions enforced at retrieval time, not just display time
  • Versioning so the latest revision is always what gets cited
  • Live re-indexing as new content is added or updated
Knowledge base view of indexed documents across connected sources
Source Management

See what is connected, what is indexed, what is fresh.

Source management gives admins a transparent view of every connected system: sync status, document counts, last refresh time, and any errors that need attention.

  • Per-source sync status, document counts, and last refresh time
  • Granular control over which paths and folders get indexed
  • Auto-detect new files and re-index in the background
  • Connector logs for fast troubleshooting when a source goes stale
Source management view with connector status across enterprise systems
User Administration

Provision people, mirror your directory.

Map employees to teams, roles, and permission scopes. Noora respects what each user is allowed to see, and admins can promote, suspend, or audit users from a single console.

  • Role-based access control with directory and SSO integration
  • Per-user activity log showing every query and source touched
  • Team and department scoping on top of document-level permissions
  • Easy provisioning via SCIM or directory sync
User administration view with roles, teams, and permissions
Usage Analytics

Know what employees are asking, and what is missing.

Analytics surfaces the most common questions, the documents that most often answer them, and crucially the questions Noora could not answer well. Use it to find the gaps in your knowledge base.

  • Top questions, top sources cited, and top users by department
  • Unanswered or low-confidence query reports for content gaps
  • Adoption trends over time across teams and roles
  • Exportable reports for governance and program reviews
Analytics dashboard showing top questions, citations, and adoption
Use cases

Every team that answers the same questions, every day.

Wherever knowledge is scattered and people are bottlenecked answering the same questions, Noora pays for itself in weeks.

People & Culture

HR Self-Serve

Replace the daily flood of HR tickets with an assistant that answers leave, payroll, benefits, and policy questions instantly. Noora pulls from your handbook, policy library, and SuccessFactors so every reply is grounded in the latest official source.

  • Cuts repetitive HR queries by up to 70 percent
  • Bilingual responses for Arabic and English speaking staff
  • Policy citations on every answer for full auditability
Employee Experience
IT Operations

IT Helpdesk

Deflect tier 1 tickets without losing trust. Noora is connected to your knowledge base, runbooks, ticketing system history, and admin documentation, so common IT questions get answered with verified steps and links to the source articles.

  • Deflects tier 1 tickets and shortens resolution time
  • Surfaces past tickets and runbooks alongside official docs
  • Frees engineers to focus on real incidents and projects
Internal Support

Ready to give every employee their own AI assistant?

Request a Demo

On-premises deployment, native bilingual, RAG-grounded answers. Built for enterprise from day one.